HP Laptop Service Center in Patna

HP Laptop Service Center in Patna

Battery and charging problems are common but often fixable with simple troubleshooting. Below are key issues HP users face, paired with actionable solutions.

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1. Laptop Not Charging at All

Symptoms: Battery stuck at 0%, “Plugged in, not charging” message, no charging indicator light.
Solutions:

• Check Connections:
  • Ensure the charger is firmly plugged into the laptop and the wall outlet.
  • Test the outlet with another device to rule out power issues.
  • Inspect the charger and cable for damage (frayed wires, bent pins).
• Test with a Different Charger: Borrow a compatible HP charger to see if the issue persists.
• Reset the Battery:
  1. Turn off the laptop and unplug the charger.
  2. Hold the power button for 15–20 seconds to discharge residual power.
  3. Reconnect the charger and turn the laptop on.
• Update Drivers/BIOS:
  • Use HP Support Assistant to update power management drivers and BIOS.

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2. Battery Drains Too Quickly

Symptoms: Battery lasts <2 hours, sudden drops in percentage.
Solutions:

• Check Battery Health:
  • Type cmd in Windows search > Open Command Prompt > Enter powercfg /batteryreport.
  • Open the generated report to compare “Design Capacity” and “Full Charge Capacity.” If the battery’s capacity is below 50%, replace it.
• Reduce Power Consumption:
  • Lower screen brightness, close background apps, and disable Wi-Fi/Bluetooth when unused.
  • Enable Battery Saver Mode (Windows icon > Settings > System > Battery).
• Replace the Battery: Purchase an HP-genuine battery if degradation is severe.

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3. Battery Stops Charging at 80%

Symptoms: Charging halts at 80–90%, even when plugged in.
Solutions:

• Disable Battery Conservation Mode:
  • Some HP laptops (e.g., Pavilion, Spectre) limit charging to 80% to prolong their lifespan.
  • Open HP Command Center or BIOS settings to disable this feature.

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HP Laptop Service Center in Patna

4. Overheating During Charging

Symptoms: Laptop becomes hot, fan runs loudly.
Solutions:

• Ensure Proper Ventilation: Place the laptop on a hard, flat surface; avoid beds/couches.
• Clean Vents: Use compressed air to remove dust from cooling vents.
• Avoid Heavy Usage While Charging: Close demanding apps (games, video editors).

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5. Intermittent Charging

Symptoms: Charging starts/stops repeatedly, flickering charging light.
Solutions:

• Check for Loose Ports: A wobbly charging port may require professional repair.
• Update/Reinstall ACPI Drivers:
  1. Press Windows + X > Select Device Manager.
  2. Expand Batteries > Right-click Microsoft ACPI-Compliant Control Method Battery > Uninstall.
  3. Restart the laptop to reinstall drivers automatically.

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6. Charger Not Recognized

Symptoms: “Unknown charger” alert, slow charging.
Solutions:

• Use an HP-Genuine Charger: Third-party chargers may not be compatible.
• Check for Windows Updates: Go to Settings > Windows Update > Install pending updates.

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Prevention Tips

• Avoid Full Discharges: Recharge before the battery drops below 20%.
• Unplug When Fully Charged: Prolong battery health by not leaving it plugged in 24/7.
• Store Properly: If unused for weeks, store the battery at 50% charge in a cool, dry place.