HP Laptop keyboard and mouse not working Patna
HP laptop keyboard and mouse issues often stem from software glitches, outdated drivers, physical debris, or accidental settings changes. Most problems can be resolved with simple troubleshooting steps like cleaning the hardware, updating drivers, adjusting system settings, or restarting the device. Professional repair or component replacement may be necessary for persistent or hardware-related failures.
- Possible Causes:
- Dust/debris under keys.
- Outdated/corrupted keyboard drivers.
- Physical damage to the keyboard.
Solutions:
✅ Clean the Keyboard:
- Turn off the laptop.
- Use compressed air to blow debris from under keys.
- Gently wipe keys with a microfiber cloth slightly dampened with isopropyl alcohol.
✅ Update Keyboard Drivers:
- Press Win + X > Device Manager.
- Expand Keyboards > Right-click the driver > Update driver.
- Restart the laptop.
✅ Check for Hardware Damage:
- Test the keyboard in BIOS (restart and press F10 repeatedly).
- If keys still don’t work, contact HP Support for repair/replacement.
HP Laptop keyboard and mouse not working Patna
Problem 2: Wrong Characters Typed
- Possible Causes:
- Incorrect language/region settings.
- Sticky Keys or Filter Keys enabled.
Solutions:
✅ Adjust Language Settings:
- Go to Settings > Time & Language > Language.
- Ensure the correct keyboard layout is selected.
✅ Disable Accessibility Features:
- Navigate to Settings > Ease of Access > Keyboard.
- Turn off Sticky Keys and Filter Keys.
🟢 Mouse/Touchpad Issues
Problem 1: Touchpad Not Working
- Possible Causes:
- The touchpad was disabled accidentally (via function keys).
- Outdated touchpad drivers.
- Physical damage.
Solutions:
✅ Enable Touchpad via Function Key:
- Press Fn + F10/F11 (varies by model; look for a touchpad icon on the function row).
✅ Update Touchpad Drivers:
- Open Device Manager > expand Mice and pointing devices.
- Right-click the touchpad driver > Update driver.
- Restart the laptop.
✅ Check BIOS Settings:
- Restart and press F10 to enter BIOS.
- Navigate to System Configuration > Device Configurations.
- Ensure the Internal Pointing Device is Enabled.
Problem 2: Cursor Jumping/Lagging
- Possible Causes:
- Dirty touchpad surface.
- Driver conflicts.
- Interference from external peripherals.
Solutions:
✅ Clean the Touchpad:
- Wipe the surface with a dry microfiber cloth. Avoid liquids.
✅ Adjust Touchpad Sensitivity:
- Go to Settings > Devices > Touchpad.
- Modify sensitivity under Cursor speed or Touchpad sensitivity.
✅ Uninstall Conflicting Drivers:
- Open Device Manager > expand Mice and pointing devices.
- Right-click and Uninstall duplicate drivers (e.g., third-party mouse software).
Problem 3: External Mouse Not Detected
- Possible Causes:
- Faulty USB port or Bluetooth connection.
- Outdated system BIOS.
Solutions:
✅ Test USB Ports/Bluetooth:
- Plug the mouse into another USB port or pair via Bluetooth again.
- Try the mouse on another device to rule out hardware failure.
✅ Update BIOS:
- Visit HP Support website > enter your laptop model.
- Download and install the latest BIOS update.
🟢 General Troubleshooting Tips
- Restart the Laptop: Resolves temporary glitches.
- Run HP Hardware Diagnostics:
- Restart and press F2 repeatedly to launch diagnostics.
- Test keyboard/mouse components.
- System Restore: Roll back to a previous restore point if issues started after software changes.