If your HP laptop is not charging, it can disrupt your work or studies. Below are common charging issues, troubleshooting steps, and instructions on how HP Care in Patna can assist you.

Common HP Laptop Charging Problems

Laptop Not Charging at All
- No LED light on the charger or laptop.
- The battery is stuck at 0% even when plugged in.
Battery Not Detected
- Error: “No battery detected” or “Plugged in, not charging.”
Intermittent Charging
- Charging stops and starts randomly.

DIY Troubleshooting Solutions

1. Check Basic Connections

Ensure the power outlet works (test with another device).
Verify that the charger is firmly connected to the laptop and power source.
Look for damage to the charger, cable, or laptop charging port.

2. Test the Power Adapter

Use a compatible HP charger to rule out adapter failure.

3. Restart and Reset

Restart the laptop.
Hard Reset:
- Turn off the laptop, unplug the charger, and remove the battery (if removable).
- Hold the power button for 15–20 seconds.
- Reconnect the battery and charger, then power on.

4. Update/Reinstall Battery Drivers

Press Win + X > Device Manager > Batteries.
Right-click Microsoft ACPI-Compliant Control Method Battery > Uninstall.
Restart the laptop to reinstall drivers automatically.

5. Run HP Diagnostics

Use HP Support Assistant (pre-installed on most HP laptops):
- Open the app > Troubleshoot > Power and Charging.

6. Update BIOS

Outdated BIOS can cause charging issues.
Download the latest BIOS version from HP’s Official Website using your laptop model.

7. Check Battery Health

Type cmd in Windows search > Open Command Prompt > Run:
Check the report for battery health and cycle count.

8. Replace the Battery (if faulty)

If the battery is swollen or fails diagnostics, replace it with an HP-genuine battery.

HP Care Center in Patna – Professional Assistance

If DIY steps don’t resolve the issue, visit the HP Authorized Service Center in Patna:

Services Offered:

Charging port repair/replacement.
Battery diagnostics and replacement.
Adapter testing and genuine replacements.
Motherboard repairs (if charging circuit is faulty).

Tips:

Call ahead to confirm operating hours and book an appointment.
Carry your laptop’s warranty card (if applicable).

Preventive Measures

Use only HP-approved chargers and batteries.
Avoid overcharging; unplug once fully charged.
Clean the charging port gently with a dry brush to remove dust.

Conclusion

Basic troubleshooting can fix most charging issues. For complex hardware problems, like a damaged charging port, battery, or motherboard, rely on HP Care in Patna for expert solutions. Always opt for genuine HP parts to ensure safety and performance.

FAQs:

Q: How much does battery replacement cost at HP Care Patna?
A: ₹3,000–₹6,000 (varies by model).
Q: Can I get on-site repair in Patna?
A: Yes, HP offers on-site services for select warranties. Contact HP Support for details.