HP Care in Patna
Is your HP laptop battery not charging, draining too fast, or malfunctioning? Here’s a step-by-step guide to diagnose and resolve the problem, along with support from HP Care in Patna for professional assistance.
Common HP Laptop Battery Problems
- The battery is not charging.
- Rapid battery drain.
- The laptop is not detecting the battery.
- Overheated or swollen battery.
Step-by-Step Solutions
1. Basic Troubleshooting
- Check Connections: Ensure the charger is properly plugged in and the power outlet works.
- Power Cycle Your Laptop:
- Turn off the laptop, unplug the charger, and remove the battery (if removable).
- Hold the power button for 15 seconds.
- Reinsert the battery, plug in the charger, and turn on the device.
- Update Drivers: Use HP Support Assistant to update battery drivers and firmware.
- Check Battery Health: Open HP Support Assistant > “Battery Health” to assess performance.
2. Advanced Fixes
- Update BIOS: Outdated BIOS can cause battery issues. Download the latest version from HP’s official website.
- Calibrate the Battery: Fully charge the battery, let it drain completely, and then recharge it to 100%.
- Check for Physical Damage: Swollen or leaking batteries require immediate replacement—do not use the laptop.

Professional Support: HP Care in Patna
If DIY fixes don’t work, visit HP Care in Patna for expert assistance.
- Address: HP Authorized Service Center, Shop No. G4, Ram Krishna Plaza, Main, Road, near Rajendra Nagar Over Bridge, Kankarbagh, Patna, Bihar 800020
- Services Offered:
- Battery diagnostics and replacement.
- Warranty claims and genuine HP parts.
- Software/hardware troubleshooting.
- Contact: +91-094306 84693
- Why Choose HP Care Patna?
- Certified technicians.
- Quick turnaround time.
- Affordable solutions for out-of-warranty devices.
Preventive Measures for Battery Longevity
- Avoid overcharging—unplug once fully charged.
- Keep the laptop cool; avoid direct sunlight.
- Use only HP-approved chargers.
- Regularly update BIOS and drivers.