HP Care in Patna
HP laptops are known for their performance and durability, but like any electronic device, they may face issues over time. Two of the most common issues users encounter are charging port problems and battery issues. If your HP laptop is not charging properly, shuts down quickly, or only works when plugged in, it’s important to understand the possible causes and solutions.
In this article, we’ll discuss the reasons behind these issues, how you can troubleshoot them, and when to seek professional support from HP Care in Patna.

Common Charging Port Issues in HP Laptops
A faulty charging port can prevent your laptop from receiving power. Here are the most common reasons:
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Loose or Damaged Charging Port – Frequent plugging and unplugging can cause the port to loosen.
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Burnt or Broken Pins – Internal pins inside the port may get damaged due to mishandling or power surges.
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Adapter Problems – Sometimes, the issue lies with the charger rather than the port.
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Motherboard Connection Faults – If the port is not connected properly to the motherboard, your laptop won’t charge.
Solution:
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Always use an original HP charger.
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If the port feels loose, avoid pushing the charger forcefully.
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For damaged or burnt ports, visit HP Care in Patna for replacement and professional repair.
Common Battery Issues in HP Laptops
Battery problems can reduce the efficiency and portability of your laptop. Common signs include:
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Laptop Drains Quickly – Even after charging fully, the battery runs out within a short time.
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Battery Not Charging – The laptop shows “plugged in, not charging.”
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Overheating While Charging – A failing battery may heat up abnormally.
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Sudden Shutdowns – Laptop turns off unexpectedly, even with charge left.
Solution:
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Check the health of your battery using HP’s diagnostic tools.
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Avoid overcharging and overheating.
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If the battery is swollen or damaged, it must be replaced immediately.
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For safe and genuine replacement, contact HP Care in Patna to get original HP batteries.
When to Visit HP Care in Patna
While some minor issues can be fixed at home, major charging port and battery problems require professional support. You should visit HP Care in Patna if:
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The laptop does not charge at all despite using a working adapter.
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The charging port is physically damaged.
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The battery is swollen, overheating, or draining abnormally fast.
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You want genuine HP spare parts and reliable service.