HP Laptop Service Center In Patna
HP Laptop LAN Port Not Working – Complete Troubleshooting Guide
A LAN port not working on an HP laptop can be a serious problem, especially if you depend on a wired internet connection for office work, online classes, or stable browsing. Many users panic and think the motherboard is damaged, but in most cases, the issue can be identified and fixed with proper troubleshooting.
This article is written in a practical, easy-to-understand way so that anyone can read it and try to solve the problem step by step before visiting HP Laptop Service Center In Patna.

Common Signs of LAN Port Problem
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Ethernet cable connected but no internet
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LAN light not blinking
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“Network cable unplugged” error
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LAN option missing in network settings
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Wi-Fi works but LAN does not
These signs help you understand whether the problem is software-related or hardware-related.
Main Reasons Why HP LAN Port Stops Working
There can be multiple reasons behind this issue:
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Disabled LAN adapter in settings
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Corrupted or outdated LAN driver
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Windows update conflict
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Faulty Ethernet cable or router port
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Dust or physical damage in LAN port
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Motherboard LAN chip issue
Technicians at HP Laptop Service Center In Patna often find that many LAN issues are caused by simple settings or driver problems.
Step-by-Step Solutions You Can Try at Home
1. Check the Ethernet Cable and Router
Before checking the laptop, confirm the basics:
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Try a different Ethernet cable
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Use a different router port
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Test the same cable on another laptop
If the cable works elsewhere, the issue is inside your HP laptop.
2. Enable LAN Adapter in Network Settings
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Press Windows + R, type
ncpa.cpl, and press Enter -
Check if Ethernet is disabled
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Right-click and select Enable
Many users find their LAN working immediately after this step.
3. Update or Reinstall LAN Driver
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Press Windows + X → Device Manager
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Expand Network Adapters
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Right-click Ethernet adapter → Update driver
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If not fixed, uninstall the driver and restart
This is one of the most common fixes suggested by HP Laptop Service Center In Patna.
4. Check BIOS Settings
Sometimes LAN is disabled in BIOS:
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Restart laptop and press F10
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Go to Advanced or System Configuration
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Make sure LAN / Ethernet is enabled
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Save and exit
5. Run Network Troubleshooter
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Go to Settings → Network & Internet
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Click Network Troubleshooter
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Let Windows detect and fix issues automatically
This helps in software-level network errors.
When the Problem Is Hardware-Related
If none of the above steps work, the problem may be hardware-based, such as:
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Damaged LAN port
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Broken internal LAN connector
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Motherboard LAN IC failure
In such cases, expert diagnosis is required. Visiting HP Laptop Service Center In Patna is recommended to avoid further damage.
Why Professional Repair Is Important
Trying to fix hardware issues without proper tools can damage the motherboard. At a trusted HP Laptop Service Center In Patna, technicians check voltage flow, port continuity, and chip health before suggesting repair or replacement.
Tips to Avoid LAN Port Issues in the Future
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Do not insert Ethernet cable forcefully
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Avoid bending or twisting the cable
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Keep the LAN port clean and dust-free
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Avoid liquid exposure near ports
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Use a surge protector for power safety
Good handling can extend the life of your laptop ports.
Final Words
An HP laptop LAN port not working does not always mean a major repair. Many issues are related to settings, drivers, or BIOS configuration and can be fixed at home. Follow the steps carefully and observe the results.
If the issue persists, getting professional help from HP Laptop Service Center In Patna is the safest and most reliable option for long-term performance.
Frequently Asked Questions (FAQ)
Q1. Why is my HP laptop not detecting the LAN cable?
This usually happens due to disabled adapter, driver issues, or a faulty LAN port.
Q2. Can a LAN port be repaired or does it need replacement?
In many cases, the LAN port can be repaired. Replacement depends on damage level.
Q3. Is LAN issue related to motherboard failure?
Sometimes yes, especially if the LAN IC is damaged.
Q4. Can I use a USB to LAN adapter if my LAN port is faulty?
Yes, it is a good temporary solution if the internal port is damaged.
Q5. How long does LAN port repair take?
Minor issues may be fixed the same day, while motherboard repairs may take 1–2 working days.
