HP Laptop Service Center In Patna

How to Fix HP Laptop Number Key Not Working Issue – Step-by-Step Guide

When the number keys on an HP laptop stop working, it can be frustrating—especially for students, office users, and anyone who regularly enters data. This issue may occur due to incorrect settings, driver problems, or hardware faults. This guide will help you fix the problem at home before visiting the HP Laptop Service Center In Patna for expert support.

Step 1: Check Num Lock Key

The most common reason is Num Lock being turned OFF.

Press the Num Lock key on the keyboard
Look for a small light indicator
Try using the number pad again

Many users assume the keyboard is faulty when it’s only a settings issue.

Step 2: Test with On-Screen Keyboard

Use Windows On-Screen Keyboard to confirm the problem.

Search On-Screen Keyboard in Start
Click number keys using the mouse

If numbers work here, the issue is likely hardware-related, and users often contact HP Laptop Service Center In Patna for inspection.

Step 3: Update or Reinstall Keyboard Driver

Driver issues can stop number keys from responding.

Open Device Manager
Expand Keyboards
Right-click and update the driver

If updating doesn’t help, uninstall the driver and restart the laptop. Windows will reinstall it automatically.

Step 4: Check Keyboard Settings

Sometimes settings interfere with key input.

Go to Settings > Accessibility > Keyboard
Turn OFF Sticky Keys and Filter Keys

These features may block number key input unintentionally.

Step 5: Check for External Keyboard Conflict

If an external keyboard is connected, disconnect it and restart the laptop. Some HP laptops disable the internal number pad when external devices are detected.

Step 6: Hardware Inspection

If none of the steps work, the number pad may be physically damaged or internally disconnected. This requires professional repair. Visiting HP Laptop Service Center In Patna ensures safe handling and genuine replacement if needed. Delaying repair can worsen the problem.

Frequently Asked Questions (FAQs)

1. Why are only number keys not working on my HP laptop?

This is usually caused by Num Lock being OFF, driver issues, or keyboard damage.

2. Can software updates fix number key problems?

Yes, driver and Windows updates often resolve keyboard-related issues.

3. Is replacing the keyboard expensive?

Cost depends on the model, but early repair is usually affordable at HP Laptop Service Center In Patna.

4. Can dust cause number keys to stop working?

Yes, dust or liquid spills can damage internal keyboard connections.

5. When should I visit a service center?

If all troubleshooting steps fail, visiting HP Laptop Service Center In Patna is the safest and most reliable solution.